16 October 2015

Tawk.to - The Best Way to Communicate with your Website Visitors

Tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It is truly free and always will be.

All the premium features you would expect, just without the price tag! There is no 'premium' version, just one version for everyone, with nothing to pay. Ever.

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Main features:

1. Custom Widget
Modify the Size, Colors, Position and Content of the visitor widget to suit your website. You can even customize the widget to suit your language!

2. Chat History
View a complete history of every chat you and your team have had. Your transcripts are stored indefinitely and you can delete them at any time.

3. Automated Triggers
Triggers allow you to set automated messages based on multiple conditions, like time, visiting a specific page, or performing a certain action etc.

4. Shortcuts
Save time by answering frequently asked visitor questions with shortcuts. Shortcuts are a major time saver, and they allow you to share recommended messages or answers with new members of your team. e.g. Instead of typing "Hello, welcome to our website, how can we help?" you could create a shortcut that is simply /hello

5. Multiple Agents
tawk.to is an agent centric application, as opposed to company centric. What this means, is that every agent is an administrator of their own account and can be invited to share multiple different 'sites' or 'pages'. You can add an unlimited number of agents!

6. Aliases
You can have multiple aliases, so you can answer each chat with whichever name you like. Each alias can also have its own profile picture, work title etc.

7. Custom Pages
If you do not have a website you can create custom Pages (e.g.: tawk.to/YourBrand), share the link and then start accepting chats instantly. You can create as many Pages as you like!

8. Visitor Monitoring
Track and monitor the visitors on your website in real time, watch as they navigate from page to page within your site. Gain key insights in to visitor behavior, and track their geographic location, return visits and much, much more.

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